Our Privacy Policy (“Policy”) below outlines in detail how Deriveglobal handles the collection, management and protection of all confidential user information.

Your privacy is very important to us. We are committed to protecting and respecting your personal data. This Privacy Policy is addressed to clients and prospective clients and describes what types of personal data we may collect about you prior and during the use of our services, how we use, share, and protect your personal data, as well as your rights regarding its processing and how you can exercise them. Please take a moment to read and understand this policy.

We may make changes to this Policy from time to time and it is important that you check this Policy for any updates. Any personal information we hold will be governed by the current privacy notice at the given time. If we make changes we consider to be important, we will communicate them to you.

Any reference to ‘us’, ‘our’, ‘we’ or ‘Deriveglobal’ in this Policy is a reference to each group company within the Deriveglobal Company as the context requires unless otherwise stated.

Similarly, any reference to ‘you’, ‘your’, ‘yours’ or ‘yourself’ in this privacy notice is a reference to any of our customers and potential customers as the context requires unless otherwise stated.

By accessing our websites, including using any of the communication channels to contact us, we consider that you have read and understood the terms of this Policy and how we process any information you disclose to us including personal data prior to becoming a client. Once you open an account with us you agree that this Policy, including any amendments, will govern how we collect, store, use, share and in any other form process your personal data and your rights during our business relationship and after its termination.

This Policy applies to the processing activities of the following data controller entities within the Deriveglobal company, which are:

Deriveglobal, a company registered in U.S and Wales 902 and whose registered office is 58 Edgefield Lane, Carson CA and who is registered and regulated by SEC and CFTC. 

As part of our business, we collect personal data from customers and potential customers, including the following:

Name, Surname and contact details

Date of birth and gender

Information about country and financial statements.

Details of your visits to our Website or our Apps including, but not limited to, traffic data, location data, weblogs and other communication data.

 These cookies enable us to put in place personal settings and load your personal preferences to improve your experience. You can find out more about our cookies on our “Cookies Policy” available on our Website.

We are required by law to verify your identity when you are opening a new account or adding a new signatory to an existing account. Anti-Money Laundering (AML) laws require us to sight and record details of certain documents (i.e. photographic and non-photographic documents) to meet the legal standards. Identification documentation, as required under AML legislation or other legislation relevant to the services we provide to you includes:

(a) Passport;

(b) Driver’s licence;

(c) National identity card (if applicable);

(d) Utility bills;

(e) Trust deed (if applicable);

(f) A credit check on the individual; or

(g) Other information we consider necessary to our functions and activities.

If you are a corporate client, we are required to collect additional information such as corporate documents of address, shareholders, directors, officers including additional personal information on the Shareholders and Directors. We reserve the right to request any additional information we deem necessary in order to comply with our legal and regulatory requirements

We obtain this information in a number of ways, including directly from you via your use of our services and websites, the account opening applications, our demo sign up forms, webinar sign up forms, or via website cookies and similar tracking technology built into our Websites, subscribing to news updates and from information provided in the course of our ongoing relationship.

We may also collect information from third parties either through bought-in third party marketing lists, publicly available sources, social media platforms, introducing brokers and affiliates, bankers and credit card processors, subscription-based intelligence databases and other third-party associates. We may also request additional personal information voluntarily for purposes such as market research, surveys, or special promotions. If you choose not to provide required information, we may be unable to offer certain products or services.

We may record any communications, including electronic, by telephone, in person or otherwise, that we have with you in relation to the services we provide to you and our relationship with you. These recordings will be our sole property and will constitute evidence of the communications between us. Such telephone conversations may be recorded without the use of a warning tone or any other further notice.

Further, if you visit any of our offices or premises, we may have CCTV surveillance which will record your image for security and monitoring purposes.

Our websites or apps may have links to external third-party websites. Please note, however, that third party websites are not covered by this privacy notice and those sites are not subject to our privacy standards and procedures. We encourage you to review the privacy policies of any third-party sites you visit.

We may process your personal data for one or more lawful bases of processing (“Lawful Basis”) depending on the specific purpose for which we are using your data.

The Lawful basis are the following:

To perform our contractual obligations towards you

To comply with the legal and regulatory requirements

To pursue our legitimate interests

If our use of your personal information does not fall under one of these Lawful basis we require your consent. Such consent shall be freely given by you and you have the right to withdraw your consent at any time by contacting us using the contact details set out in this Policy or by unsubscribing from email lists.

We may use personal data provided by you through our website or otherwise and personal data provided during our business relationship to communicate with you for marketing promotional purposes as well as to provide you with market news and analytical reports. The channels used for such communications may include phone calls, emails, notifications through your online account portal and SMS notifications including push notifications.

You have the right to opt out of these communications by using your online account portal or by sending an email to our DPO, at support@deriveglobal.net using the registered email address you disclosed to us, in case you do not have access to your online portal account, or one has not been provided to you for any reason.

Management of personal information.

We are committed to safeguarding and protecting personal data. We implement and maintain appropriate technical and organisational measures to ensure a level of security appropriate to protect your personal data from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed. To ensure that the processes we follow for the management of personal information comply with this policy and applicable legislation, we have appointed a Data Protection Officer (DPO). If you have any related questions, you may contact us.

We require third-party organizations, who handle or obtain personal information acknowledge the confidentiality of this information, to undertake to respect any individual’s right to privacy and comply with all relevant data protection laws and this Policy.

Our data protection measures in place include the following:

training our employees who handle personal information to respect the confidentiality of customer information and the privacy of individuals

requiring our employees to use passwords and two-factor authentication when accessing our systems;

implementation of Chinese walls and employees only have access to the personal data required for the purposes of the tasks they handle.

using data encrypting technologies during data transmission during internet transactions and client access codes transmitted across networks

employing firewalls, intrusion detection systems and virus scanning tools to protect against unauthorised persons and viruses entering our systems;

using dedicated secure networks or encryption when we transmit electronic data for purposes of outsourcing;

practising a clean desk policy in all premises occupied by us and our related bodies corporate and providing secure storage for physical records; and

employing physical and electronic means such as access cards, cameras and guards to protect against unauthorised access.

How do we store personal information and for how long?

We store personal information using a combination of secure computer storage facilities and paper-based files and other records and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.

When we determine that personal information is no longer needed, we will either remove identifying details or securely destroy the records. However, we may need to retain records for an extended period due to legal and regulatory obligations. For example, we are subject to investment services and anti-money laundering laws which require us to retain copies and evidence of the actions taken by us in regard to your identity verification, sources of incomes and wealth, monitoring of your transactions, telephone, chat and email communications, orders and trades history, handling of your complaints and records that can demonstrate that we have acted in line with regulatory code of conduct throughout the business relationship. These records must be maintained for a period of five years after our business relationship with you has ended or even longer if we are asked by our Regulators or if there is another valid reason.

Personal data provided by you as a prospective client during account opening registration in case the registration was never completed or your account opening application was rejected, will be maintained for six months unless there is a regulatory reason requiring us to keep it for a longer period of time.